[Solved] Table records are not loading

@Fernando has reported that his table records are not loading and its happening with other users as well

@david.santos and @Terriani could you guys help us here?

@Fernando

Another question, is this happening only in this tab or in others as well?


Isso está acontecendo apenas nessa tabela ou em outras também?

@Fernando

Another question, is this happening only in this tab or in others as well?


Isso está acontecendo apenas nessa tabela ou em outras também?

@marcos.figueiredo

Até agora é a única que notamos, contudo, é a nossa principal tabela de operações. Estamos travados aqui, e as nossas praças também não conseguem ter visão sobre os checkins e checkouts.

untill now this is the only table we are facing troubles. we are in full stop here because this is our main table for operations. Can you red flag this case?

@samuel @Fernando Conseguem atualizar a página e checar se está ok agora?


Could you guys refresh the page and try again please?

Looks like we are back, but i would like to know the reason of the problem. We cause it?

No, our team upload some upgrades yesterday and somehow it affected you.They already did a rollback to figure it out!

A tabela voltou mas não estamos tendo novos registros nela, a conexão parece que foi quebrada.

Table just come back but seems that we are not receiving new records. Still having problems on this case.

Can you guys help us?

@david.santos @renato.menegasso could you please check this out?

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over

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@samuel, we checked and new records were created in the last few hours.
is information received through integration?

@david.santos Yes, come from Stays, but have records before 10:40 from today that don’t arrived.

Correct, we have a gap prior to 10:40 from today.

We’ve managed to recover all the requests received between the last record of yesterday and this first of today (10:40). We can send you this list of records.

Hey @samuel and @Fernando our team managed to recover all data. Do you authorize us to upload all or you already managed other way?

@marcos.figueiredo You guys can run the upload. Then will arrive as a new webhook, correct?

yes, it will arrive as a new webhook.

Todas a requisicoes foram enviadas.

@david.santos Não estão aparecendo. Vi que chegou no webhook alguns dados dos clientes mas as reservas criadas não chegaram.

Exemplo de alguns códigos de reservas que não chegaram:
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Código de todas as reservas que chegaram hoje no Jestor:
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