Attached files are not accessible on my tables

Hello community,
I can’t see the images attached to my records. That give us huge impact. We can’t operate like that.
:frowning:

Oi @leonardo.mattos consegue me confirmar a URL completa da tab em que isso está ocorrendo por favor?

How can I reply without posting here?

You can send the URL to hello@jestor.com

1 Like

Hey @leonardo.mattos

Could you send us a video showing us exactly what’s happening?

Your user profile is super root admin and you’re unable to see your attachments?

Hey @leonardo.mattos

Could you please try again? Our team just upload a fix :slight_smile:

Hi Marcos,
Problem persists.

Hey @leonardo.mattos

Other users are facing the same problem? It’s in a specific table or all tables?

Could you inform us which table is?

Also, could you do a test by refreshing the page with cmd(ctrl) + shift + R?

Hi Marcos,
It’s working on the IOS app and on Firefox. But on Chrome it doesn’t. I have refreshed the page and still persists.

Hey @leonardo.mattos

Did you try to clear the cache of your Chrome? If not, could you please clear the cache and see if everything works well?

Hey @leonardo.mattos

Did you try clear the cache?

Hi Marcos, yes. It’s fixed now. Thank you! We can close this topic.

1 Like